Service Credit Union – “Service for Every Season”

Digital Campaign (Display, YouTube + Social)

Service Credit Union offers members a local alternative to big banks, with better rates and a genuine commitment to the people they serve. They wanted to develop a spring campaign marketing various financial products to both current and prospective members.

How do you make a credit union feel like a neighbor? You stop talking like a bank.

Financial marketing is often a sea of sameness – polished, corporate, predictable. Service Credit Union needed to stand out by showcasing the personal service that defines them. Inspired by the renewal of spring, we created a campaign that felt as warm and approachable as the brand itself.

Illustrating the human side of financial services

Instead of stock photography, we utilized unexpected hand-drawn illustrations and a charming, conversational tone. Each video captured the natural beauty of season and the real moments that come with it: vacations, renovations, road trips. The kind of plans Service Credit Union helps members bring to life every day.

Campaign Results

  • +63% Video Completion Rate (VCR)

  • +40% Display Ad Click-Through Rate (CTR)

  • 230K+ Total YouTube Ad Views

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